Shipping policy
🚚 Shipping Policy – Urban Utility Co.
At Urban Utility Co., we work with trusted suppliers to deliver practical products straight to your door. Here's everything you need to know about our shipping process:
📦 Shipping Times
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United Kingdom: 3-5 business days
(includes order processing and delivery)
Note: While most orders arrive sooner, delivery may take up to 14 business days during peak periods or due to customs delays.
✅ Order Processing
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All orders are processed within 3-5 business days after payment.
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You’ll receive a shipping confirmation email with tracking information once your order is dispatched.
💸 Shipping Cost
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We offer Free Tracked Shipping on all UK orders.
No minimum spend. No surprises at checkout.
📦 Where Do You Ship From?
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Our products ship from UK.
💬 Questions?
If you haven’t received your order within the estimated timeframe, please contact us at support@urbanutilityco.co.uk with your order number.